Privacy notice

Last updated: 22 August 2026. This notice explains how Longogi Group Italia di Longo Gianluca processes personal data collected through the website, contact channels, applications and private areas.

Data controller

Longogi Group Italia di Longo Gianluca, Contrada Chillino 1/A, 73010 Arnesano (LE), Italy, VAT No. 05033280750. Privacy enquiries: info@lnggroup.it.

Data processed

Depending on the service, we process identity, tax and contact data; protected credentials and session data; professional and business information; property, project, consumption, utility and title information; land registry data; financial information required to assess incentives, including ISEE value and number of dependent children; quotations, contracts, billing, communications and activity history; documents, photographs and uploaded files. We also process technical and security data, including hashed IP addresses, session identifiers and expiry times, browser information, logs and file metadata.

Purposes and legal bases

Data is used to answer enquiries, carry out preliminary checks, assess applications, prepare quotations, perform contracts and services, operate private areas and document archives, comply with administrative, tax and legal obligations, prevent abuse and protect the company’s systems and rights. Depending on the circumstances, processing is based on pre-contractual steps or contract, legal obligations, legitimate interests in security and business protection, or consent where a specific purpose requires it. If mandatory data is not provided, the relevant request or service cannot be handled.

Analytics, demographics and interests

Only with consent, Google Analytics 4 measures use of the website in aggregate form. A separate choice may enable Google Signals for aggregate age-bracket and interest reports. The legal basis is consent, which may be withdrawn at any time. Personalised advertising is disabled and LNG Group does not receive named visitor profiles from Google. The provider is Google Ireland Limited; further details are available in the Cookie notice.

Private areas and technical providers

The portal uses dedicated authentication, API and database services. The session is maintained by a protected technical cookie that page scripts cannot read and lasts no longer than 12 hours; passwords are stored only with cryptographic hashing and are never visible in plain text to LNG Group. The website also uses hosting, network delivery and security, email and technical support providers, which are bound by the controller’s instructions when acting on its behalf.

Recipients and international transfers

Where necessary, data may be shared with authorised personnel, technical providers, advisers and professionals, partners involved in service delivery, public authorities and other parties required by law. We do not sell personal data. Where a provider involves a transfer outside the European Economic Area, the transfer is carried out in accordance with Chapter V of Regulation (EU) 2016/679 and the applicable safeguards.

Retention and security

Data is retained for the period required by the stated purposes, for the duration of the account or relationship and for subsequent statutory or legal-defence periods. Sessions expire after 12 hours and may be revoked earlier; Analytics cookies last no longer than approximately thirteen months and service data follows the retention configured for the property. Measures include access controls, separated permissions, transport encryption, password and token hashing, rate limits and administrative audit records.

Your rights

Where provided by Regulation (EU) 2016/679, you may request access, rectification, erasure, restriction, portability and objection, and may withdraw consent without affecting earlier processing. You may also lodge a complaint with the Italian data protection authority.